Legal
Privacy Policy, Terms of Use, and Cookie Policy.
Privacy Policy
Last Updated: January 18, 2026
StillWell Health ("Company," "we," "us," or "our") provides non-medical home care, safety modifications, and environmental monitoring services in southern Illinois.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.
1. Information We Collect
Personal Information
We may collect information you voluntarily provide, including:
- Contact information (name, email, phone number)
- Home address for safety reviews and care services
- Basic health and mobility information for care planning
- Payment information (processed via third-party providers)
Automatically Collected Information
- IP address
- Browser and device information
- Pages viewed and time spent
- Referring URLs
2. How We Use Information
Your information is used strictly for:
- Coordinating and delivering care services
- Managing home safety modification projects
- Alerting designated family contacts via monitoring systems
- Billing and administrative purposes
- Improving our services and website content
- Complying with legal obligations
We do not sell personal data.
3. Data Sharing
Information may be shared with:
- Payment processors
- Analytics providers
- Communication platforms
- Legal or regulatory authorities when required
All service providers are required to maintain appropriate safeguards.
4. Data Retention
We retain information only as long as reasonably necessary for business, legal, and operational purposes. Information related to health and care is handled with specific attention to privacy and confidentiality.
5. Your Rights
Depending on jurisdiction, you may have the right to:
- Access personal data
- Request correction or deletion
- Opt out of marketing communications
Requests may be submitted via our contact page.
6. Data Security
We employ reasonable administrative, technical, and organizational safeguards. However, no system is entirely secure.
7. Children's Privacy
Our services are intended for individuals 18 years of age or older.
8. Policy Updates
This policy may be updated periodically. Continued use constitutes acceptance.
Terms of Use
Last Updated: January 18, 2026
By accessing or using stillwellhealthcare.com, you agree to these Terms of Use.
1. Agreement to Terms
By accessing this website and our services, you agree to be bound by these Terms of Use and all applicable laws and regulations.
2. Scope of Services
StillWell Health provides:
- Non-medical home care and companionship
- Home safety assessments and modifications
- Environmental monitoring and behavioral insights
- Care management program support for providers
We do not provide medical diagnosis or emergency medical response (911).
3. Monitoring Services
Monitoring systems are intended to provide behavioral insights and notify designated contacts. They are not a guarantee of safety and should not be relied upon as the sole means of protection for individuals at high risk.
4. Home Modifications
All home modifications are performed by local, vetted contractors. StillWell Health coordinates projects but specific workmanship warranties are provided by the service performing the install.
5. Professional Advice
The information on this website is for educational purposes and is not a substitute for professional medical or legal advice. Clients are responsible for consulting licensed professionals before making decisions.
6. Intellectual Property
All methodologies, frameworks, tools, analyses, and content are proprietary. You may not reproduce, distribute, or modify materials without written consent.
7. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect or consequential damages
- Total liability shall not exceed fees paid in the 30 days preceding a claim
8. Updates
Terms may be modified at any time. Continued use constitutes acceptance.